Grazie (thank you)
Prego (not at all, don't mention it)
Per favore (please)
Per piacere (please)
NB. When someone is offering you something say yes thanks or no thanks. In this instance Italians don't say 'yes please' like we do! For example:
Un caffe, Harriet? (A coffee Harriet?)
Si, grazie. (Yes please)
Un cioccolata, Harriet? (A hot chocolate Harriet?)
No, grazie. (No thanks)
And in response to thanks Italians instinctively reply with prego:
Grazie. (Thank you)
Prego. (Not at all, you're welcome, don't mention it.)
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